Money Isn't Everything
Who says banking must only be about the bucks? Money isn’t Everything, a show published two Thursdays each month, focuses on the broader view of how banking integrates with and influences the lives of consumers and businesses. From financial health to the many unexpected places traditional banking is appearing, the show explores the fringes of change in the industry with early-stage startups, academics, journalists and creative fintech thinkers. It's hosted by Mary Wisniewski, Cornerstone's editor-at-large and long-time fintech reporter.
Money Isn't Everything
Open Banking, Bilingual Bots, Banking Asylum Seekers With Elizabeth Osborne
On the show today, Mary talks to Elizabeth Osborne – COO at Great Lakes Credit Union – about preparing for open banking regardless of what happens to the rules. As she says: “Whether it's a credit union or a bank, we should treat it as a threat. And if it doesn't become a threat, that's great. You're prepared.”
They also explore how the credit union’s bet on bilingual chatbot Olive is working and ways Great Lakes is serving gig workers, asylum seekers and longtime members alike. Plus, Elizabeth offers candid advice for fintech founders trying to win over credit unions, and why leadership starts with listening.
Subscribe to the podcast here: https://www.crnrstone.com/gritty-insights/podcasts/money-isnt-everything
